Full Time  | Houston, TX | Onsite

We are looking for a dedicated and organized Case Manager to join our Case
Management Agency (CMA) team. The ideal candidate is passionate about helping
others, communicates effectively, and can coordinate services while ensuring that
individuals receive support that meets their needs.
The Case Manager will coordinate and monitor services for individuals receiving support
through applicable programs. This includes working with individuals and their families,
service providers, and other stakeholders to facilitate access to appropriate services,
maintain accurate documentation, and support compliance with applicable program
requirements.

Responsibilities

• Coordinate services and support for individuals in accordance with their
  assessed needs, individual service plans, and applicable program requirements.
• Communicate with individuals, families, caregivers, service providers, and other
  stakeholders to support effective service coordination.
• Conduct required assessments, service planning activities, monitoring, and
  follow-ups within applicable program timelines.
• Maintain accurate, complete, and timely case records, service documentation,
  and required reports.
• Monitor service delivery and follow up on concerns, changes in needs, or gaps in
  support.
• Help individuals and families understand available services, resources, and
  applicable program processes.
• Participate in meetings, reviews, and other case management activities as
  required.
• Protect confidential information and maintain professional boundaries in
  accordance with applicable privacy requirements.
• Identify and escalate concerns, incidents, or service delivery issues through
  established procedures.
• Stay informed about relevant program policies, regulatory requirements, and
  organizational procedures.

Must Have:

• Relevant education or experience in social work, human services, psychology,
  healthcare, case management, or a related field.

• Experience working with individuals with disabilities, families, or other
  populations receiving community-based services is an advantage.

• Strong written and verbal communication skills.

• Excellent organization, documentation, time management, and follow-through.

• Ability to work collaboratively with individuals, families, service providers, and
  multidisciplinary teams.

• Ability to handle confidential information responsibly and exercise sound
  professional judgment.

• Basic computer skills and the ability to use electronic records, documentation
  systems, and standard office applications.

• Willingness to complete required training and meet applicable program,
  background screening, and credentialing requirements.

Interested candidates should email their resume and cover letter to
nikki@segnik.com

Please use the subject line: Application – Case Manager – [Your Name]
In your cover letter, tell us briefly about your relevant experience, your interest in case
management, and how you would contribute to the individuals and families we serve.
We appreciate every application. Only candidates selected for further consideration will
be contacted.