Employee FAQs
We need to have received the following:
All necessary participant, employer and employee enrollment forms that are properly filled out
The participant’s budget/allotment/authorization to receive services from the service coordinator/case manager
It depends on how long it takes for the employee to submit all of their enrollment forms. The forms must be accurately and completely filled-out. Once we receive a form, it will be processed within two business days.
The following are reasons why an employee is inactive:
We received termination paperwork from the employer
We have not received all of the accurately and completely filled-out forms for them to be eligible to provide services
The employee’s certification has lapsed and Segnik Group Inc has not received updated information
You must fill-out and submit a direct deposit form and a blank, voided check. You have four options for obtaining forms:
Visit the Resource page on our website – scroll down to the program that you are a participant in and select what type of form you are looking for
You can email CDS@segnik.com and request forms
You can call and request forms be emailed or mailed to you
If your employee is not going to be paid or will be shorted pay, we will call the employer while we are processing payroll and let them know why. Generally, checks are mailed out four days before the check date. Check with your customer service representative to obtain state/program-specific information. Some reasons why your employee may not have gotten paid or was shorted pay are:
We may not have received the time (paper timesheet or web time entry) for the dates of service
There may have been errors in the time submitted
Duplicate dates/times
Illegible handwriting
Missing signatures
Missing/incorrect participant/employee ID
AM/PM not selected/filled in
Notes affixed to timesheet when faxed in
Overnight hours are written incorrectly
Cover sheets attached to the timesheet
A paper timesheet may have been submitted for future time (we cannot pay time that has not been worked yet)
The employee may not have been active in our system for the dates of service
The participant, employer, or employee may not be active in our system due to missing paperwork
The participant’s budget/allotment/authorization may have run out of money
FORM
SEGNIK
ACCOUNTING & FINANCIAL MANAGEMENT SERVICES
FAQs
You have three options for obtaining forms:
Visit the Resource page on our website – scroll down to the program that you are a participant in and select what type of form you are looking for
You can email CDS@segnik.com and request forms
You can call and request forms be emailed or mailed to you
No. Segnik Group Inc employees cannot make changes to forms. It is against company policy as the forms you are completing are legal documents that must be completed by the employer, employee, or authorized individual. We can, however, mail or email you a new form with notes on how to complete the form properly.
Direct Deposits
Direct deposit will start immediately with first pay period that a timesheet has been processed.
We are required to deduct taxes from a participant’s budget/allotment/authorization for employer taxes. These include worker’s compensation, federal and state unemployment taxes, Medicare and Social Security taxes. The taxes that are deducted from the employee’s paycheck are the same taxes that would be taken out if he/she worked anywhere else. These include federal and state income taxes, FICA and Medicare.
