Full Time | Houston, TX | Onsite

We are seeking a detail-oriented and organized Accounts Receivable & Payroll Officer
to join our Financial Management Services Agency (FMSA) team. This role involves
processing and reconciling financial transactions, maintaining accounts receivable
records, assisting with payroll processing, and ensuring that financial data is entered
accurately into the company & accounting system.
The ideal candidate has a strong sense of responsibility, good numerical skills, and
experience working with accounting software and spreadsheets. Experience with CYMA
financial software is an advantage.

Responsibilities

• Maintain accurate accounts receivable records and ensure financial transactions
  are recorded in the accounting system.
• Use CYMA financial software to enter, review, track, and maintain financial
  transactions and receivable records.
• Prepare, issue, and track invoices or other billing documentation as applicable to
  FMSA operations.
• Monitor outstanding receivables, review aging reports, and follow up on overdue
  balances.
• Maintain organized financial documentation and supporting records for
  transactions and adjustments.
• Use Microsoft Excel to maintain financial spreadsheets, analyze receivable
  balances, track collections, and support reporting activities.
• Assist with month-end closing activities and other accounting tasks as assigned.
• Maintain the confidentiality and security of financial information in accordance
  with company policies and applicable requirements.
• Enter and maintain payroll-related financial data in CYMA and other applicable
  systems
• Assist with payroll reconciliations and related financial reporting.
• Support the timely processing of payroll adjustments and corrections, subject to
  established approval procedures.

Must Have:

• High school diploma or equivalent required.

• Additional education or coursework in accounting, bookkeeping, finance, or
  business administration is preferred.

• Previous experience in accounts receivable, payroll, bookkeeping, or a related
  accounting role preferred.

• Experience using accounting software is required; CYMA experience is
  strongly preferred.

• Proficiency in Microsoft Excel, including spreadsheet management, formulas,
  sorting, filtering, and basic financial calculations.

• Strong numerical skills and attention to detail.

• Ability to reconcile financial records, identify discrepancies, and follow
  established procedures.

• Good organizational and time-management skills, with the ability to manage
  recurring deadlines.

• Strong written and verbal communication skills.

• Ability to handle sensitive financial and payroll information with discretion and
  confidentiality.

• Ability to work independently while collaborating effectively with the finance and
  operations teams.

Interested candidates should email their resume and cover letter to
nikki@segnik.com
Please use the subject line: Application – Accounts Receivable & Payroll Officer – [Your
Name]
In your cover letter, briefly describe your accounting or payroll experience, your
proficiency with Excel, and any experience you have using CYMA or similar accounting
software.

We appreciate every application. Only candidates selected for further consideration will
be contacted.

Full Time | Houston, TX | Onsite

We are seeking a caring, organized, and customer-focused Client Care Coordinator to
join our Consumer Directed Services (CDS) team. This role supports individuals,
families, and employers participating in programs such as Home and Community-based
Services (HCS), Texas Home Living (TxHmL), Community Living Assistance and
Support Services (CLASS), and other applicable programs.
The Client Care Coordinator serves as a primary point of contact for clients, their
families, designated representatives, and other stakeholders who need assistance
navigating the CDS process.
This position focuses on client communication, service coordination, program guidance,
documentation, and administrative support. The coordinator helps clients understand
CDS procedures, assists with resolving questions and concerns, and works closely with
internal teams to ensure requests are handled accurately, professionally, and in a timely
manner.

The ideal candidate is compassionate, responsive, detail-oriented, and comfortable
managing multiple client needs in a service-focused environment.

Responsibilities

• Serve as a primary contact for clients, families, designated representatives, and
  employers participating in the CDS program.
• Provide clear, courteous guidance regarding CDS processes, required
  documentation, enrollment steps, and ongoing administrative requirements.
• Support clients participating in programs such as HCS, TxHmL, PHC, CLASS,
  and other applicable Texas community-based programs.
• Assist with collecting, reviewing, and tracking required forms, records, and
  supporting documentation.
• Coordinate with internal departments to address client questions involving
  payroll, employer paperwork, service documentation, and related administrative
  matters.
• Respond to incoming phone calls, emails, and client inquiries promptly and
  professionally.
• Maintain accurate client records, communication notes, and case-related
  documentation in accordance with company procedures.
• Communicate program procedures and administrative requirements clearly.
• Protect confidential client and employee information in accordance with
  applicable privacy and security requirements.
• Work collaboratively with colleagues and supervisors to improve client
  satisfaction, service quality, and operational efficiency.

Must Have:

• High school diploma or equivalent required; additional education in healthcare
  administration, human services, business administration, or a related field is a
  plus.

• Previous experience in customer service, client coordination, healthcare
  administration, social services, or a related role is preferred.

• Familiarity with Texas Medicaid waiver programs, including HCS, TxHmL, PHC,
  CLASS, or Consumer Directed Services, is an advantage.

• Strong verbal and written communication skills.

• Excellent organizational skills and attention to detail.

• Ability to manage multiple requests, prioritize competing deadlines, and follow
  through on outstanding items.

• Comfortable using email, Microsoft Office, electronic records, and other
  administrative systems.

• Professional, patient, and empathetic approach when working with individuals
  and families.

• Ability to handle confidential information responsibly.

• Willingness to learn applicable program rules, company procedures, and CDS
  documentation requirements.

• Proficiency in Microsoft Office applications, email, and electronic document
  management.

• Proficiency in Microsoft Excel, including the ability to organize data, maintain
  spreadsheets, track budgets, and perform basic calculations.

• Comfortable using electronic visit verification (EVV) systems and other digital
  platforms to support daily operations, review records, and track relevant
  information.

• Willingness to learn and adapt to company systems, software, and established
  operational procedures.

Interested candidates should email their resume and cover letter to
nikki@segnik.com
Please use the subject line: Application – Client Care Coordinator – [Your Name]
In your cover letter, tell us about your customer service or coordination experience, your
interest in supporting individuals and families, and any experience you have with Texas
Medicaid waiver programs or CDS.
We appreciate every application. Only candidates selected for further consideration will
be contacted.